Shipping Policy

Last Updated: October 26, 2023

Thank you for shopping with Gargadenek on novikal.top. We are committed to providing you with the best possible shopping experience, including reliable and efficient shipping services. Please read our shipping policy carefully to understand how your order will be processed and shipped.

Order Processing Time

  • All orders are processed and prepared for shipment within 1-3 business days (Monday-Friday, excluding weekends and public holidays) after receiving your order confirmation.
  • Please note that processing time is separate from the shipping time.
  • During peak seasons or promotional periods, processing times may be slightly extended. We appreciate your patience during these times.

Shipping Methods

We partner with reliable carriers to ensure your products arrive safely and promptly. The available shipping methods will be displayed at checkout, and may include:

  • Standard Shipping
  • Expedited Shipping (where available)

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s).

Shipping Costs

  • Free Standard Shipping: We offer free standard shipping on all orders totaling over $50 USD.
  • For orders under $50 USD, shipping costs will be calculated at checkout based on the weight, dimensions, and destination of your order.
  • Expedited shipping options, if available, will incur additional charges, which will also be calculated at checkout.

International Shipping

Gargadenek proudly ships to the United States (US) and countries within the European Union (EU).

  • Customs, Duties, and Taxes: Please be aware that international orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are not included in the item price or shipping cost and are the full responsibility of the customer.
  • We recommend checking with your local customs office for more information regarding potential charges before placing an international order.
  • Customs clearance procedures can cause delays beyond our original delivery estimates.

Estimated Delivery Times

Delivery estimates are calculated from the date your order is shipped, not the order date. These are estimates and actual delivery times may vary due to factors outside of our control (e.g., weather delays, customs processing for international orders).

Tracking Your Order

Once your order has shipped, you will receive an email notification from [email protected] which will include a tracking number. You can use this number to track the status of your shipment directly on the carrier’s website.

Incorrect Shipping Information / Undeliverable Packages

  • It is the customer’s responsibility to ensure that the shipping address provided is accurate and complete. We are not responsible for orders shipped to incorrectly entered addresses.
  • If a package is returned to us as undeliverable due to an incorrect address provided by the customer, or if the customer is unavailable to receive the package, the customer will be responsible for the cost of re-shipping the item.

Lost or Damaged Packages

  • If your order arrives damaged, please contact us immediately at [email protected] with photos of the damage and your order number.
  • If a package is lost in transit, we will assist you in filing a claim with the shipping carrier. Investigations can take several business days to complete.

Changes to This Policy

We may update our Shipping Policy from time to time. We will notify you of any changes by posting the new Shipping Policy on this page. You are advised to review this Shipping Policy periodically for any changes. Changes to this Shipping Policy are effective when they are posted on this page.

Contact Us

If you have any questions about our Shipping Policy or your order, please do not hesitate to contact us: